Terms of service

Terms & Conditions

Welcome to SquisheSquish 🎀
By using our website and placing an order, you agree to the following terms and conditions.

Products

We aim to display products as accurately as possible. Slight differences in colour, texture, appearance, or packaging may occur due to lighting, screen settings, editing, or manufacturing variations.

Orders

Once an order is placed, it cannot normally be cancelled or changed.

We reserve the right to refuse or cancel orders at our discretion.

Pricing

All prices are listed in GBP (£) unless otherwise stated. Prices may change at any time without notice.

Shipping

Shipping times are estimates only and may vary depending on location and courier delays.

SquisheSquish is not responsible for:

  • Delayed deliveries
  • Lost or stolen parcels marked as delivered
  • Customs fees or import charges

Refund Eligibility

Refunds, replacements, or store credit may only be issued where the customer meets the requirements outlined in our Return Policy.

Refunds will not be issued for personal dissatisfaction regarding appearance, texture, colour differences, or claims that products do not exactly match website photos.

Intellectual Property

All branding, logos, images, product descriptions, and website content belong to SquisheSquish and may not be copied, reused, or reproduced without permission.

Limitation of Liability

By purchasing from our website, you agree that SquisheSquish is not liable for any indirect or incidental damages related to product use or website access.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice. Continued use of the website means you accept any updated terms.