Shipping Policy

Thank you for shopping with SquisheSquish 💖
We’re so excited for you to receive your order!

Processing Times

All orders are carefully prepared and packaged before shipment. Please allow 2–7 business days for order processing during normal periods.

During busy launches, holidays, or high-demand periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• 🇬🇧 United Kingdom: 7–15 business days
  

Please note that shipping times are estimates and may vary due to courier delays, weather conditions, or high shipping demand periods.

Tracking Information

Once your order has shipped, you will receive a tracking number via email. Please allow a few days for tracking updates to appear after dispatch.

Delays

While we do our best to ensure timely delivery, SquisheSquish is not responsible for shipping delays caused by:

• Postal service disruptions
• Weather conditions
• Incorrect shipping information provided at checkout
• Carrier-related issues outside our control

Lost or Stolen Packages

If your package is marked as delivered but cannot be located, please contact your local courier first.

SquisheSquish is not responsible for lost or stolen packages once marked as delivered.

Incorrect Addresses

Customers are responsible for entering the correct shipping address at checkout. Orders shipped to incorrectly entered addresses may not be eligible for refunds or replacements.

Contact Us

If you have any questions about your order, feel free to contact us and we’ll be happy to help ✨